I have not been able to find a way to downgrade back to the free account.

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    stevgrd4
    Asked on July 22, 2011 at 09:23 PM

    I have not been able to find a way to downgrade my account back to the free account. I tried it keeps taking me to a Plimus page or something when i try to cancel, but I rather just downgrade to the free version at this time. Whre do I do this at?

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    allanftd
    Answered on July 22, 2011 at 10:10 PM

    Hi stevgrd4,

    As requested, we have cancelled your Premium subscription and you will no longer be billed. You will be downgraded to a Free account effective 2011-08-10.

    Please let us know if we can be of further assistance.

    JOTFORM SUPPORT