Problems Downloading my jot form

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    Sandra Hernandez 
    Asked on November 23, 2021 at 02:02 PM
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    Hanne_L
    Answered on November 23, 2021 at 03:12 PM

    Thank you for reaching out, Sandra. 

    I apologize for the inconvenience. I can see the form is HIPAA compliant. Additionally, I see you are writing from a guest account. If the form is yours, please make sure you are logged in.

    If the form does not belong to you, you may be restricted due to HIPAA compliance. In this case, you may want to reach out to the form owner.

    I hope this information can be helpful. Please, do let me know if you have additional questions.