Table access request

  • Profile Image
    drgmarketing
    Asked on November 23, 2021 at 02:06 PM

    Hello,

    We keep getting emails saying that random people are requesting table access - what is this about, and how can we stop it?

    Please let me know.

    Thank you,

    -Kelly

  • Profile Image
    Christian_A
    Answered on November 23, 2021 at 03:15 PM

    Hi there,

    Table access requests can only be done through the table shareable link as shown below.

    1637698435_619d4b831beff_

    Can you recall generating and perhaps sharing this link? If not, we recommend setting an expiration date to the current one or generating a new link to disable to current one.

    1637698803_619d4cf325ffa_

    Regards,


  • Profile Image
    drgmarketing
    Answered on November 23, 2021 at 03:24 PM

    Hello,

    No, we haven't created or shared any links with the person requesting access. Is there any other way this could have been accessed?

    Please let us know what we can do.

    Thank you,

    Kelly

  • Profile Image
    JohnRex
    Answered on November 23, 2021 at 03:43 PM

    Hello Kelly - The users requesting the access might have there own Jotform account. Hence, they know how to access the form's submission Table and that is by adding "tables" into the form URL.

    FORM URL:

    https://www.jotform.com/1234567890


    SUBMISSION TABLE URL OF THE SAME FORM:

    https://www.jotform.com/tables/1234567890


    And since the tables are not PUBLIC by default, when they access the table (while logged in to their Jotform), this page will appear:

    1637700117_619d5215eec1f_

    Clicking REQUEST ACCESS will lead you to receive the emails to provide permission. If you want the user to access it, you can GRANT ACCESS to it. Otherwise, please ignore the email.