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josemanuelsaraiva1Asked on November 23, 2021 at 2:44 PM
when I try to pay with paypal, an error message appears.
It seems paypal wants me to fill all the Upload Photos elements (I have 5 Upload Photos Elements). I uploaded 2 images, the message says it has 3 errors that correspond to the Upload Photo elements that are empty, with no images.
I kindly ask for your advice.
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VincentJayReplied on November 23, 2021 at 2:49 PM
Hello,
You can update the File Upload field and disable the Required feature so you can submit the form properly if the File Upload field is blank.
Here's a guide that you can check and follow: https://www.jotform.com/help/546-how-to-set-a-field-as-required-or-non-required/