Free users monthly count

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    pinkbutterflydesigns08
    Asked on November 23, 2021 at 05:07 PM

    when does the monthly count start over for the free users?

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    Jeric_T
    Answered on November 23, 2021 at 07:50 PM

    Hi there,

    Thanks for reaching out!

    Submissions, Payment Submissions, and Form Views count reset on the 1st day of each month. You can always upgrade or downgrade to different plans depending on your current needs.

    Other usages and limit types are fixed. That means that they don't reset and you need to take actions such as disabling forms, deleting uploaded files, and submissions so you won't reach the limit.

    You can check this link about "Understanding Your Account Usage and Limits" for more information: https://www.jotform.com/help/408-understanding-your-account-usage-and-limits/

    Let me know if you have other concerns.

    Regards,