- KonstantinAsked on March 27, 2014 at 07:14 AM
Hello to respected team of jotform.com)
Second month i face the same problem i get message that i can't receive any new submissions because my quota is over.
But i do have a lot of unused messages.
What can i do, or what can be done to solve this problem?
With best regards!Page URL:
- JotForm SupportjonathanAnswered on March 27, 2014 at 09:26 AM
I checked your account which I assumed to be Mosflat because of the e-mail account -- and found out that it currently is Active and is NOT over quota anymore.
Please inform us if the issue remains.
- rentaAnswered on March 27, 2014 at 09:46 AM
Thanks for your answer!
When I’m trying to submit any form on the site I still get the same message!
- CarinaAnswered on March 27, 2014 at 12:14 PM
I checked your account, it is active and still has available submissions but when trying to submit a form it displays a "form over quota" message.
I forwarded this situation to our developers so they can check what is causing this dificullty. You will be notified through this thread once they have an update.