How do I stop getting erroneous submissions

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    HiTechWireless
    Asked on March 27, 2014 at 11:14 AM

    I am receiving alot of erroneous submissions on our quote form. What can be done to stop these?

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    EltonCris
    Answered on March 27, 2014 at 01:34 PM

    Hi,

    Would you mind providing specific details about the error you have encountered with your form?

    So far on my test, I was able to submit the form with no problems.

    Thanks!

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    HiTechWireless
    Answered on March 27, 2014 at 02:00 PM
    New response received
    The form works fine no errors. However, I am receiving a lot of erroneous
    request for a quote submitted with invalid and incomplete information. Not
    sure the reason they would do this unless its robots automatically filling
    the form, may be thinking they are entering a contest? Any way to limit
    this activity?
    Thank you, Tom
    www.hitechwireless.com
    ...
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    TitusN
    Answered on March 27, 2014 at 03:53 PM

    Hello,

    I would reccomend the following:

    1. Use form limits - especially unique submissions - to prevent users from sending in incorrect or fictitous forms

    2. If you have a limited number of products - would you consider using a checkbox or drop down selection for your products rather than a text field?

    I say that because it is the most affected form in regards to fictitious requests - and limiting their responses will help prevent this.

    Let us know if this helps.