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    How can i integrate my fax account with a form?

    Asked by ckueltzo on March 27, 2014 at 11:27 AM

    I have an online contact form that links patients to me so they can ask questions. I can get it to email me the response - is there a way to integrate faxing? I have an electronic fax account and attempted to get it to work - but I think since the email response doesn't come directly from the registered hotmail account, it doesn't go thru. Any ideas?

    Page URL:
    http://www.therxconnect.org/contact-us.html

    integrate contact form email hotmail
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on March 27, 2014 at 01:57 PM

    If your electronic fax account got an email format (test@domain.com)  you can define that in the recipient email address

     

    Please follow this guide for complete step by step instruction.

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    Answered by ckueltzo on March 27, 2014 at 03:00 PM
    I did this. it doesn't work. I'm not sure if it doesn't send because it's not directly from my email server or what?

    Date: Thu, 27 Mar 2014 13:57:08 -0400
    To: ckueltzo@hotmail.com
    Subject: Re: How can i integrate my fax account with a form?
    ...
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    Answered by Carina on March 27, 2014 at 04:44 PM

    I kindly ask you to add a custom sender email to your notification:

    And then add your email to the recipient email.

    Let us know if the problem persists.

    Thank you

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    Answered by ckueltzo on March 27, 2014 at 05:30 PM
    tried that as well. Still wasn't going thru.
    I've reached out to my faxing platform - but they haven't responded yet.

    Date: Thu, 27 Mar 2014 16:44:25 -0400
    To: ckueltzo@hotmail.com
    Subject: Re: How can i integrate my fax account with a form?
    ...
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    JotForm Support

    Answered by Welvin on March 27, 2014 at 06:53 PM

    Hi,

    What platform is that? Let us know so we can check and possibly find guides that would somehow accomplish this one.

    Thanks

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    Answered by ckueltzo on March 27, 2014 at 09:00 PM
    Fax87
    Clarke.
    ...
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    Answered by ckueltzo on March 27, 2014 at 10:10 PM
    It's Fax87 - but if you know of a different faxing platform that would integrate properly - I'm all ears.
    Date: Thu, 27 Mar 2014 18:53:03 -0400
    To: ckueltzo@hotmail.com
    Subject: Re: How can i integrate my fax account with a form?
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on March 27, 2014 at 11:36 PM

    I will try Fax87 and get back to you for the results. I search our Zapier Integration and found out Phaxio: https://www.phaxio.com/. Zap Link (Jotform to Phaxio): http://zpr.io/H8XZ

    Thanks