What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Email Autoresponder conditions sending all three emails regardless of the conditionsAsked by bitcoinecuador on March 27, 2014 at 12:02 PM
I am setting up conditions in my forms for autoresponder emails to be sent out.
When a form is submitted three emails are being sent out intead of the one with the conditions that match.
I checked the forms on your account - could not find the one you are reffering to with the conditions for sending the email.
Kindly share the URL to the form so that we can take a look and advice.
Looking forward to your response.
I found the form: http://www.jotformz.com/form/40835146282656
If you do not want the other autoresponder emails to be sent, you can either:
1. Delete the others such that you have one autoresponder - you can use conditions to determine who the form sends the email to -
2. Create conditions for all autoresponders and notifications so that they are only sent when something happens on the form.
Does that help? Let us know.