a submission still showing unopened after it has been opened

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    pattywrighttravelagencycom
    Asked on March 27, 2014 at 01:32 PM
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    EltonCris
    Answered on March 27, 2014 at 03:33 PM

    Hi,

    It seems working just fine when I tried it here.

    Anyway, you can marked them all as read if you want to. Go to your My Forms page, select the form, click More button on the top menu then Marked All as Read.

    Hope this helps!

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    pattywrighttravelagencycom
    Answered on March 27, 2014 at 04:30 PM
    I have gone through again and opened each submission but it is still
    showing as one submission unread?
    ...
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    Carina
    Answered on March 27, 2014 at 06:10 PM

    I cleared your forms' cache and upon checking your account there was no unread submission.

    Can you please confirm if the problem persists?

    Thank you

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    pattywrighttravelagencycom
    Answered on March 27, 2014 at 06:20 PM
    It is cleared. Thank you!
    ...