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Jana OsredkarAsked on November 24, 2021 at 1:02 PM
Hello,
I have been trying to register to: TAP in 2 Reality.
I received verification code , copied and pasted it ,but I can not
proceed since their is a red cross sign next to verification code
which I entered.
Also you are requesting to validate the e-mail, but it does not allow me to click
on it.
Please provide your suggestion and if possible, kindly supply with phone
number I can call to talk to customer service.
Thank you and best regards,
Jana Osredkar
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Dragana JotForm SupportReplied on November 24, 2021 at 2:31 PM
Hello, Jana!
We suggest you get in touch with the form user and ask for assistance regarding the registration process. Remember that we only allow people to create forms to collect data online, but we don't create or own the forms.
Unfortunately, we do not offer phone support. We are delighted to help you by posting your inquiries to this forum whenever you have an issue that requires immediate attention.
Thank you!
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Jana OsredkarReplied on November 26, 2021 at 4:01 PM
To: Dragana_R
Thanks for your answer.
Please provide contact info to get in touch with the form user.
Wishing you good day and best regards,
Jana
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Hanne JotForm SupportReplied on November 26, 2021 at 4:05 PM
Thank you for following up, Jana.
I do not know who the form owner is, as I cannot find any form by that name. However, if you have a link to the form, I will be able to check further.
I look forward to providing further assistance!