Filling form: Email verification code not working

  • Profile Image
    Jana Osredkar 
    Asked on November 24, 2021 at 01:02 PM

    Hello,

    I have been trying to register to: TAP in 2 Reality.

    I received verification code , copied and pasted it ,but I can not

    proceed since their is a red cross sign next to verification code

    which I entered.

    Also you are requesting to validate the e-mail, but it does not allow me to click

    on it.

    Please provide your suggestion and if possible, kindly supply with phone

    number I can call to talk to customer service.

    Thank you and best regards,

    Jana Osredkar

  • Profile Image
    Dragana_R
    Answered on November 24, 2021 at 02:31 PM

    Hello, Jana!

    We suggest you get in touch with the form user and ask for assistance regarding the registration process. Remember that we only allow people to create forms to collect data online, but we don't create or own the forms.

    Unfortunately, we do not offer phone support. We are delighted to help you by posting your inquiries to this forum whenever you have an issue that requires immediate attention.

    Thank you!



  • Profile Image
    Jana Osredkar 
    Answered on November 26, 2021 at 04:01 PM

    To: Dragana_R

    Thanks for your answer.

    Please provide contact info to get in touch with the form user.


    Wishing you good day and best regards,


    Jana


  • Profile Image
    Hanne_L
    Answered on November 26, 2021 at 04:05 PM

    Thank you for following up, Jana.

    I do not know who the form owner is, as I cannot find any form by that name. However, if you have a link to the form, I will be able to check further.

    I look forward to providing further assistance!