I want to stop using your services

  • Profile Image
    fitzroy carter 
    Asked on November 24, 2021 at 01:17 PM

    Please cancel my account. I am getting billed $19 a month.

  • Profile Image
    Answered on November 24, 2021 at 02:54 PM


    Thank you for contacting us!

    Can you please provide us with the username or the email of your account so that we can cancel your subscription? I've checked the email "s**********0@g******m" and I wasn't able to find any active and registered account.

    Alternatively, you can also cancel your subscription by logging into your account too. You can follow this guide in doing so.

    How to Cancel a Subscription and Downgrade Back to Free

    If you don't remember your password you can reset it by following this guide:

    How to reset Jotform account password

    Looking forward to your reply.