-
fitzroy carterAsked on November 24, 2021 at 1:17 PM
Please cancel my account. I am getting billed $19 a month.
-
Harvey JotForm SupportReplied on November 24, 2021 at 2:54 PM
Hello,
Thank you for contacting us!
Can you please provide us with the username or the email of your account so that we can cancel your subscription? I've checked the email "s**********0@g******m" and I wasn't able to find any active and registered account.
Alternatively, you can also cancel your subscription by logging into your account too. You can follow this guide in doing so.
How to Cancel a Subscription and Downgrade Back to Free
If you don't remember your password you can reset it by following this guide:
How to reset Jotform account password
Looking forward to your reply.