How do I remove payments from my form that has products on it?

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    Asked on November 24, 2021 at 02:32 PM

    I need to gather information on products with this form, I would like users to select a product with price, color, and size but they will not be submitting a purchase, they will only be submitting information such as an email and a ship to address. I do not want credit card information or paypal information to be an option.

  • Profile Image
    Answered on November 24, 2021 at 05:48 PM


    Please share the form link so we can check it. Normally, you can just remove the payment integration by following this screencast guide:


    Note: Removing the Payment field will also delete the submissions associated with it.

    If that is not available on your Payment field, you need to remove the payment field and add a new Product List form field. Here's a screencast guide on how to do it: