What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please upgrade my plan

    Asked by mccombsben on March 27, 2014 at 04:37 PM

    Hi there,


    All my forms are down because we've gone over 1000 submissions this month. I've tried several times, but the plan won't upgrade. Thanks!

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    JotForm Support

    Answered by Welvin on March 27, 2014 at 05:54 PM

    Hi Ben,

    Please check your first post regarding this matter: http://www.jotform.com/answers/353927. Use that thread for your responses. And, we'd like to request to please stop creating a duplicate threads. This way, the whole team can focus on a single thread and for us to avoid asking the same questions. We'll make sure to help you resolve the issue. We know this is important.

    Thank you for your kind understanding.