Please upgrade my plan

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    mccombsben
    Asked on March 27, 2014 at 04:37 PM

    Hi there,

     

    All my forms are down because we've gone over 1000 submissions this month. I've tried several times, but the plan won't upgrade. Thanks!

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    Welvin
    Answered on March 27, 2014 at 05:54 PM

    Hi Ben,

    Please check your first post regarding this matter: http://www.jotform.com/answers/353927. Use that thread for your responses. And, we'd like to request to please stop creating a duplicate threads. This way, the whole team can focus on a single thread and for us to avoid asking the same questions. We'll make sure to help you resolve the issue. We know this is important.

    Thank you for your kind understanding.