SUPER URGENT : My customers can't pay by Paypal checkout

  • ITCA2
    Asked on November 24, 2021 at 7:20 PM

    I am very disappointed my customers can't do the payment after they reach to paypal page and having the attached message, so, kindly help me i am losing a lot of money since two days not even an order, please tell me what to do even with paypal after you check and try it kindly

    Jotform Thread 3539801 Screenshot
  • Cecile JotForm Support
    Replied on November 24, 2021 at 11:39 PM

    Hello there,

    Thank you for contacting support.

    Is the issue happening in your embedded form only? Could you please embed your form using iFrame?

    Guide: https://www.jotform.com/help/148-getting-the-form-iframe-code/

    Looking forward to your reply.