why am I out of quota?

  • wbadgley
    Asked on November 24, 2021 at 9:01 PM

    I don't quite understand why and how I hit my quota to lock me out, when I go to settings and my info/stats are no where near what you say I can't exceed.

    Can you please help me understand.

    Thank you so much

    Wendy

  • Ashwin JotForm Support
    Replied on November 25, 2021 at 12:12 AM

    I am sorry for the trouble caused to you. I did check your account and did not find any issue with that. Your account usage is well within the limit of free plan.

    I have gone ahead and activated your account again. Your form is back online and should work as expected.

    Hope this helps.

    Do get back to us if you have any questions.