Product Form doesn't show quantity "2"

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    strongmomstrongfamily
    Asked on November 24, 2021 at 09:10 PM

    Good evening, I was updating my inventory for my Black Friday sale to start tomorrow and noticed that when selecting quantity on the form, the 2 isn't even there!!! I have the quantity from 0 to 6, stock is updated.

    Thank you in advance for any assist!


    This is my Black Friday Cart form

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    JohnRex
    Answered on November 24, 2021 at 11:57 PM

    As checked, your first 4 products has only 0-1 range in the Quantity option:

    1637816159_619f175fd4a13_

    The other two only has more than 1 quantity options. So if you mean there is no 2 in the quantity of those first 4 products, please update the Quantity option for each product in the product settings.

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    Melissa Szurovy 
    Answered on November 25, 2021 at 10:51 AM

    The first product is 0-1. that one is fine

    the issue is with products 2-4. All have the options 0-6.

    for product 4: L has 4 available and only shows 0,1 in image attached

    I didn’t make any changes to the form since my inquiry.


    products 5 & 6 show the “2” as expected.

    1637855427_619fb0c3f0589_7E0B5BB9-06E5-4


    1637855406_619fb0aeebf59_5C7D3696-C1DB-41637855405_619fb0adc6de6_BF03F50C-B089-41637855404_619fb0aca3a46_830F5AB5-799D-4

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    JohnRex
    Answered on November 25, 2021 at 11:18 AM

    Please try setting the quantity range to 1-6 (instead of 0) and that should fix it.

    Here's an example: https://form.jotform.com/213284143665961

    1637857134_619fb76ed105c_

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    Melissa Szurovy 
    Answered on November 25, 2021 at 12:37 PM

    But then wouldn’t that make it so the cart includes one of each item??

    I don’t want that.

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    Gaetan_B
    Answered on November 25, 2021 at 12:46 PM

    Hello,

    No, as long as they don't select the product themselves, it won't be added in the cart.


    Best regards