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strongmomstrongfamilyAsked on November 24, 2021 at 9:10 PM
Good evening, I was updating my inventory for my Black Friday sale to start tomorrow and noticed that when selecting quantity on the form, the 2 isn't even there!!! I have the quantity from 0 to 6, stock is updated.
Thank you in advance for any assist!
This is my Black Friday Cart form
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John Support Team LeadReplied on November 24, 2021 at 11:57 PM
As checked, your first 4 products has only 0-1 range in the Quantity option:
The other two only has more than 1 quantity options. So if you mean there is no 2 in the quantity of those first 4 products, please update the Quantity option for each product in the product settings.
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Melissa SzurovyReplied on November 25, 2021 at 10:51 AM
The first product is 0-1. that one is fine
the issue is with products 2-4. All have the options 0-6.
for product 4: L has 4 available and only shows 0,1 in image attached
I didn’t make any changes to the form since my inquiry.
products 5 & 6 show the “2” as expected.
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John Support Team LeadReplied on November 25, 2021 at 11:18 AM
Please try setting the quantity range to 1-6 (instead of 0) and that should fix it.
Here's an example: https://form.jotform.com/213284143665961
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Melissa SzurovyReplied on November 25, 2021 at 12:37 PM
But then wouldn’t that make it so the cart includes one of each item??
I don’t want that.
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Gaetan_BReplied on November 25, 2021 at 12:46 PM
Hello,
No, as long as they don't select the product themselves, it won't be added in the cart.
Best regards