How can I get my jot form submissions to go directly to my inbox? They are going to my junk mail for some reason now all of a sudden

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    Amyww76
    Asked on November 24, 2021 at 11:27 PM
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    Sam_G
    Answered on November 25, 2021 at 05:08 AM

    Hello Amyww76,

    Emails can begin to go to spam for any number of reasons. Things like our current spam score with the email provider, the content of the emails triggering new filtering policies, and many other reasons. Most email providers have the option to mark something as "Not Spam" or something similar and it should prevent any further emails from being filtered.