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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I set the Submit button to stay on my website for a PayPal Payment

    Asked by XLAutomation on March 27, 2014 at 10:34 PM

    I have just setup a form to take PayPal payments on our website...

    But if the user submits and then does not pay they are taken off our site...

    Is there any way to open the payment into a new window ?

    Also is there anyway to test what the payment process looks like without actually paying ?

    Page URL:
    https://sites.google.com/a/xlautomation.com.au/formtesting/support-pag<br/>e

    new window site then and
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    Answered by Cesar on March 27, 2014 at 11:57 PM
    Is there any way to open the payment into a new window ?
    Unfortunately this is not possible. The same page is used for the payment process.
    Also is there anyway to test what the payment process looks like without actually paying ?
    Yes you can, please setup and sandbox account through PayPal for testing simutated purchases.
    More information on this here:
    To use a PayPal sandbox account, you will need to use the PayPal sandbox generated email address for receiving payment and use the PayPal Buyer generated email account for buying items.
    The only difference is you will be using the generated email address of your PayPal sandbox account instead of using a real PayPal address when purchasing and receiving payment.
    Do let us know if you need further assistance. Thank you.