What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Help on Password

    Asked by Brianfleck on July 23, 2011 at 05:32 PM

    I read the threads on password submissions, and I cannot get the fields to work properly. There is no "page 1" displayed in the drop down menu. What I am trying do is have people enter a password to get to another page, or URL. I tried both, but mine doesn't quit work like yours does in the example for the booking.

    When I try to test them out they don't work...

    Please help

    thanks

    Brian

    PS I don't currently have them in a web page

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    JotForm Support

    Answered by abajan on July 23, 2011 at 10:38 PM

    Hi Brian

    Your condition is set to the opposite of what it should be.

    Your condition states:
    Redirect to (website) when password Not Equals To (password)

    when it should be:
    Redirect to (website) when password Equals To (password)

    Please edit the condition and let us know if that helps.

    Thanks.


    ~ Wayne

    P.S. To edit the condition, click the Conditions button and click Saved Conditions. Hover your mouse over the condition and click the little pencil on the upper right. Close the condition and save the form when done.

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    Answered by brx250 on July 23, 2011 at 10:43 PM

    Hi Brian,

    If you have any other issues, or if the problem is still persistent, please feel free to contact us. We will be more than happy to assist you with anything.

    Thank you for using JotForm.

    _____________________________________________

     

    Albert JotForm Support
  • Profile Image

    Answered by Brianfleck on July 23, 2011 at 10:49 PM

    Thank you that worked

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    JotForm Support

    Answered by abajan on July 23, 2011 at 10:53 PM

    Hi Brian

    I'm certainly glad to hear that because when I tested my own suggestion to you on a clone of your form it did NOT work! LOL :)

    Anyway, all's well that ends well.

    Should you require additional assistance on anything else related to our product, feel free to post the query on the forum and we'll try our best to help.


    ~ Wayne

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    Answered by brianfleck on July 23, 2011 at 11:07 PM

    hahahaha now THAT is funny!  thanks!