You havent removed my email from the newsletter and news

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    Amin 
    Asked on November 25, 2021 at 09:39 AM

    Hi, Yesterday I wrote to please remove my email, and got a response that my email was removed, but today I just received a new one.

    1637851111_619f9fe78c111_Screenshot 20211637851111_619f9fe7349e2_Screenshot 2021

  • Profile Image
    Lorenz_A
    Answered on November 25, 2021 at 09:45 AM

    Hi there,

    You recently responded to this ticket: https://www.jotform.com/answers/3538130

    We'll continue to address your concern there to avoid confusion and for us to assist you better.

    I see my colleague is now typing there, so you should receive a response from us very shortly.

    Thank you.

  • Profile Image
    Amin 
    Answered on November 25, 2021 at 04:39 PM

    Yeah, I tried to reply to that ticket but the page doesnt appear now.

  • Profile Image
    Harvey_N
    Answered on November 25, 2021 at 04:53 PM

    Hello,

    Apologies for any inconvenience, checking on your ticket my colleague has already unsubscribed your email from our mailing list.

    Please let us know if the issue still persists

    Regards,


  • Profile Image
    Amin 
    Answered on November 27, 2021 at 12:03 PM

    How many Apologies will I be receiving before you remove me from the mailing list for real?

    1638032583_61a264c706533_B411BF01-8541-4


  • Profile Image
    roneet
    Answered on November 27, 2021 at 12:11 PM

    I have disabled your account to receive our Campaign emails.

    Please let us know if you continue to receive our promotional emails. We will escalate it further to our backend team.

    Thanks.