You havent removed my email from the newsletter and news

Hi, Yesterday I wrote to please remove my email, and got a response that my email was removed, but today I just received a new one.

Hi there,

You recently responded to this ticket: https://www.jotform.com/answers/3538130

We'll continue to address your concern there to avoid confusion and for us to assist you better.

I see my colleague is now typing there, so you should receive a response from us very shortly.

Thank you.

Yeah, I tried to reply to that ticket but the page doesnt appear now.

Hello,

Apologies for any inconvenience, checking on your ticket my colleague has already unsubscribed your email from our mailing list.

Please let us know if the issue still persists

Regards,

How many Apologies will I be receiving before you remove me from the mailing list for real?

I have disabled your account to receive our Campaign emails.

Please let us know if you continue to receive our promotional emails. We will escalate it further to our backend team.

Thanks.