submissions doesn't show when receiving approval email

  • HumanResourcesWCS
    Asked on November 25, 2021 at 4:31 PM

    Issue #2

    The other major issue is that once the form has been completed by the manager the completed form goes to the employee. They then NEED to be able to first read the form and what was stated on the form BEFORE they decide to Approve or Deny. The email that the employee receives now is automatically forcing them to choose "approve" or "deny". The actual form is in the background (currently not showing the details that the manager entered on the form - Issue #1) It isn't until they click on "approve" that they then see a copy of the completed form. I would think that anyone that is agreeing or denying something...they first need to see what they are agreeing to wouldn't they???

    Is this a glitch...or have I done something wrong???

  • John Support Team Lead
    Replied on November 25, 2021 at 4:44 PM

    I have tried making a test submission and can confirm that this is what the employee receives after clicking approve or deny buttons:

    1637876610 61a00382dd1ce emailapp Screenshot 10

    The email already shows the submissions and as soon as the buttons (Approve/Deny) are clicked, another page will open showing the same submission data.

    If this isn't the way it works on your end, can you share a recording/screenshot that we can check? We will try to reproduce it here.