What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I cancel my subscription?

    Asked by OwenDawson on March 28, 2014 at 07:31 AM

    We no longer use jotform and require to cancel the subscription.

    JotForm and
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    JotForm Support

    Answered by ashwin_d on March 28, 2014 at 08:54 AM

    Hello OwenDawson,

    Upon your request, I've cancelled your subscription. You will not be billed again, but your account will stay Premium until April 29, 2014 for the time you have already paid. 

    Your forms are intact. Your forms will not be deleted and only your account is downgraded to free version. Your submission limit will go back to 100 per month and 100MB Storage.

    Thank you!