What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    After submitting the form it says "There are errors on the form…"Please fix them before continuing"?

    Asked by cinevie on March 28, 2014 at 09:19 AM

    Please help! Applicants say they see the message, "There are errors on the form please fix them before continuing"? But upon checking for any errors they cannot find any. What can be done to fix this?

    Page URL:
    https://secure.jotform.us/form/40855182751154

    message find
  • Profile Image

    Answered by EliezerN on March 28, 2014 at 10:21 AM

    Hi,

    I made a submission test with your form, however I was not able to reproduce the issue. I was redirected to the Paypal Payment page.

    Can you please let us know if the issue is happening with the embedded version of the form? If so, could you please share with us the URL of the webpage where the form is embedded? That way we can further investigate and provide a solution.

    We will wait for your response.

    Thanks

  • Profile Image

    Answered by EliezerN on March 28, 2014 at 10:23 AM

    In addition, if the issue is happening with the embedded version of the form, you should try re-embedding the form using the iframe code at this time. Here is how to get the iframe code: Getting the form iframe code

    Thanks