What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account suspended

    Asked by Alexandre Lemieux  on March 28, 2014 at 12:08 PM

    My account as been suspended for phishing, I don't understand why, I did nothing about phishing, I am working on a golf tournament inscription form...

    Can you help me retrive my account please?

    Let me know what I have done wrong. I did nothing by purpose.


    Alexandre Lemieux

    USER: gexco

    email: pocket_tanks@me.com

    Page URL:

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    JotForm Support Manager

    Answered by Jeanette on March 28, 2014 at 01:04 PM

    Your account looks ok in our side. Please avoid making login forms or form to get credit cards on plain text fields.

    If you have more doubts, let us know.