What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need each user to be able to save their form and return to it. This function doesn't seem to work for some of them?

    Asked by nancytorrison on March 28, 2014 at 12:52 PM
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    Answered by EliezerN on March 28, 2014 at 01:47 PM


    Could you please let us know why this function does not work for your clients? I tested the form and the save function is working fine: 

    So, it would be helpful if you share some more details about the issue your form users are getting and why the function is not working for them.

    That way we will be able to give you the proper assistance.

    We will wait for your reply.