Checkboxes and Radio Buttons will not allow me to set only one option,to select

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    rjmccormick
    Asked on March 28, 2014 at 12:58 PM

    In the section where I presently have a radio button(s) I only want 1 button.  I keep trying to delete the other two options.  The display will work once and after saving the form and then reloading, all three options are back even thouigh I deleted them.  It is the same with trying check boxes.  I am afraid to use the form for emailing because of this problem.  How can I permanently add just one checkbox or radio button select to my form.

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    TitusN
    Answered on March 28, 2014 at 01:42 PM

    Hello,

    Please try the following:

    1. Log out and then back in from your Jotform account.

    2. Follow the five steps outlined in the illustration below:

    Let us know if this helps -

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    rjmccormick
    Answered on April 01, 2014 at 12:57 PM

    there are no 5 steps below.  Pls repost them. txs.

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    TitusN
    Answered on April 01, 2014 at 01:01 PM

    I provided an illustration, pl;ease click here to view