What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my form submissiong being forced to do secure submission

    Asked by collinelc on March 28, 2014 at 01:45 PM

    I am trying to test the form that I created and for some reason it is forcing my submission to be secure. I don't want any secure submission and when I preview it still takes me to the secure site. And now I received an email that I've reached my quota for secure submissions and my form will be disabled on Monday.

    So my question is, what can I do so when I preview and test my form it will not give me the secure link as I dont need it. I just want the regular submission link.

    And, comes April, is it going to reset the quota (secure submission) back to 0 and my form will work.

    Thanks,

    Vhiel

    Submissions email preview site
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on March 28, 2014 at 03:05 PM

    You are probably using the secure version of the form, please make sure that the form direct link or the embed link doesnt start with https://secure....

    Also, let us know what kind of hosting service you are using. Probably the hosting site is forcing the form to submit in a secure way.
    The preview and test submit button will not use the regular version, it is just when we get the direct or embed link where the situation might change.

    It this was not of help, let us know.