Can I collect sensitive information on this forms?

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    Asked on November 26, 2021 at 04:46 PM

    i am wanting to take advantage of your black friday special for Silver plan. but i was wondering if i can collect infomation such as DOB and SSN. We need to collect this information in order to open accounts.

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    Answered on November 26, 2021 at 05:00 PM


    Thank you for reaching out. 

    We do have restrictions on what information can be collected through our forms. For example, collecting credit cards or log-in information is a violation of our terms.

    However, we understand that in some cases, the collection of Social Security Numbers are necessary. You should also familiarize yourself with the laws on collecting such information in your state or country.

    Further, be aware that since we have automatic measures to stop scammers and phishing attempts, a form collecting such information may be suspended automatically. If this happens, please reach out to us. You will be required to submit proof of why you are collecting the information.

    Lastly, as this can be considered sensitive information, you may wish to remove this particular field from any outgoing email responders that are not going to you directly. You may also utilize SMTP for added security.

    I hope this can be helpful! Please, do let me know if you have additional questions.