Good morning!

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    Banff & Lake Louise Tourism
    Asked on November 26, 2021 at 09:47 PM

    Good morning! I utilized this feature today, it's great for quick access! It seems I created the same folder twice, but only one is listed. Upon initially creating the folder, and starting to move forms, the initial folder seemed to have disappeared. I created a second folder (blue) also labeled Ambassador Program. It appears on the folder list, however beside some forms, 2 folder icons are listed.
    Your recommendations to help resolve are appreciated. Thanks, Barb.

    This is a re-post of a comment on How to Add or Group Your Forms into Folders

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    Answered on November 26, 2021 at 10:07 PM

    Hi there,

    I reviewed your account and there is only one visible folder named Ambassador Program, for some reason it did not automatically delete the folder tag across the name of the form when you deleted the yellow Ambassador Program folder.

    We recommend to simply hover your cursor over the yellow Ambassador Program folder next to form, then, click the 'X' button to remove it.

    1637982404_61a1a0c4731e5_Screen Shot 202

    Please let us know if you require further assistance, thanks!