Remove Jotform Logo in the App QR code

  • Profile Image
    timothyo
    Asked on November 27, 2021 at 04:07 AM

    I managed to follow your instructions and got it to work. I have another question. Is it possible to remove the jotform icon from the QR codes?

    1638003389_61a1f2bd032eb_Screen Shot 202

  • Profile Image
    Billy
    Answered on November 27, 2021 at 04:13 AM

    Hi,

    The answer is no option to remove the logo.

    However, you might want to use 3rd party services that allow you to generate QR codes.

    Here's a website for example https://www.qr-code-generator.com/

    1638004332_61a1f66c8200b_

    Note: This is just a sample. There are other services out there that you can choose from.

    Let us know if you need further assistance.

    Best regards,

  • Profile Image
    timothyo
    Answered on November 27, 2021 at 04:22 AM
    Thanks – that is very helpful…

    Cheers

    Timothy


    Timothy J O'Neil-Dunne
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  • Profile Image
    timothyo
    Answered on November 27, 2021 at 05:00 AM
    Billy… now I have another problem…

    The icon wont stick. It keeps reverting back to the old Icon.

    I have to get some sleep so I will look at it again tomorrow.

    Thanks

    Timothy


    Timothy J O'Neil-Dunne
    Mobile (US) +1 425 785 4457 Whatsapp
    Fax +1 815 377 1583
    UNIVERSAL VOICEMAIL BOX +1 425 749 4221
    Skype: timothyo
    www.t2impact.com
    Follow me on Twitter Professor Sabena
    This E-mail, along with any attachments, is confidential and may be privileged. If you have received it in error, please notify us immediately by reply e-mail and then delete this message from your system. Please do not copy it or use it for any purposes,or disclose its contents to any other person.

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  • Profile Image
    Billy
    Answered on November 27, 2021 at 05:45 AM

    Just make sure that when you leave the app Settings, the IMAGE tab is selected, not the ICON tab.

    You can always reach out to us when you need help with your forms/apps.

    Kind regards,

  • Profile Image
    timothyo
    Answered on November 27, 2021 at 11:22 AM
    Billy – Thanks – it works…
    however despite the logo being pure white and trying different implementations the icon has black lines top and bottom

    That didn't happen in the original implementation. Not sure how to address that problem.

    Suggestions?


    Cheers

    Timothy


    Timothy J O'Neil-Dunne
    Mobile (US) +1 425 785 4457 Whatsapp
    Fax +1 815 377 1583
    UNIVERSAL VOICEMAIL BOX +1 425 749 4221
    Skype: timothyo
    www.t2impact.com
    Follow me on Twitter Professor Sabena
    This E-mail, along with any attachments, is confidential and may be privileged. If you have received it in error, please notify us immediately by reply e-mail and then delete this message from your system. Please do not copy it or use it for any purposes,or disclose its contents to any other person.

    ...
  • Profile Image
    Roneet
    Answered on November 27, 2021 at 11:41 AM

    Hello Timothy,

    We will address your next concern on a separate ticket:

    https://www.jotform.com/answers/3545754

    Thanks.