What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I retain the formatting of the form preview when a submission is emailed to me?

    Asked by Phillip  on March 28, 2014 at 05:02 PM

    The title kind of says it all. The preview form looks beautiful, and is easy to read. But, when the form is submitted, the emailed copy looks absolutely terrible. Is there any way to retain all the color and formatting when the form shows up in my email? Thanks!

    preview preview form email thanks
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    JotForm Support

    Answered by jonathan on March 28, 2014 at 05:57 PM

    Hi Philip,

    The form themes templates is not tied to the e-mail notification template. So, this is not doable.

    The most you can do is to manually composed the e-mail template using the e-mail editor available formatting tools.

     

    Hope this help. Inform us if you need further assistance.

    Thanks!