how to return my submission into 0?

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    dhenet5254
    Asked on July 24, 2011 at 10:16 AM

    earlier i created application form using jotform, since im a new user i tested it, fill up all fields then submit it..successful.. but after that i deleted it.  but my submission gauge is 1 to 100..

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    NeilVicente
    Answered on July 24, 2011 at 11:14 AM

    Hi,

    Once you submitted a form, it will count as one submisison on the counter in your account status. Deleting the submission entry will not bring it down. There is no provision for a "test submission" that will not use up an account's submission allocation. This is to prevent abuse to our free service.

    Free users are limited to 100 submissions per month. I suggest that you go easy on doing your test submits to avoid taking up a lot of your monthly alllocation. If your account reaches the limit of 100 regular submissions, your forms will be disabled and unavailable for use. The submission counter will only reset to zero on the first day of the following month.

    Hope I was able to shed some light into this issue. Thank you and have a great day!


    Neil