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Sarah_BarnesAsked on November 27, 2021 at 6:47 PM
I cleared out any used storage - including trashed entires a week ago but the form is still saying it's over quota
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Mary JotForm SupportReplied on November 27, 2021 at 7:47 PM
Hi Sarah_Barnes,
Thank you for reaching out.
I went ahead and recalculated your Submissions, Uploads, Form Views, and Total Submissions. Your account is now back to ACTIVE status.
Please let us know if the issue still persists.