What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Having issues with my forms, nobody gets a confirmation.

    Asked by criizn on March 28, 2014 at 08:03 PM

    Hi, not sure if it's something I'm doing completly wrong here but whenever a user completes the form they never get a confirmation email saying they have filled out the form and gives them details, I've tried this by filling out the form myself and I get nothing in return, I've also had users already complaining to me that they get nothing back in there emails as proof they have entered.


    Any help would be MUCH appreciated.



    Page URL:

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    JotForm Support

    Answered by BDAVID on March 28, 2014 at 08:50 PM

    Hi, I just submitted your form to test if I would get the confirmation email, and I received it quickly:

    Have you checked your spam folder? Also, have you asked your users to check if it is there? (The two test submission will not count on your monthly submission counter)

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    Answered by criizn on March 30, 2014 at 08:40 PM
    Yup, your right. Working perfectly.
    Date: Fri, 28 Mar 2014 20:50:22 -0400
    To: criizn_op@outlook.com
    Subject: Re: Having issues with my forms, nobody gets a confirmation.
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    Answered by gori-mathew on March 31, 2014 at 03:44 AM

    On behalf of my colleague you are welcome. Enjoy using Jotform.