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underwzcAsked on March 28, 2014 at 9:08 PMForm over quotaThis form has passed it's allocated quota
and cannot be used at the moment.
Try contacting the owner of this form.This is the error I get, please help! -
David JotForm Support ManagerReplied on March 28, 2014 at 9:51 PM
Hi, I see one of your forms has a limit set for submissions, check other forms too if they have same issue:
Change it from 1 to "No Limit", that should solve the issue, there is still available submission and storage space on your account. Let us know if you have more questions, we will be glad to assist you.
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underwzcReplied on March 28, 2014 at 9:58 PM
Thanks for the fast response but that is not the issue unfortunately. I get this error message on forms that have no submission limits as well. What can I do to fix this?
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Welvin Support Team LeadReplied on March 28, 2014 at 10:26 PM
How about clearing your forms cache: How to Clear your Form Cache ? I'm hoping that clearing your forms cache helps.
Also, if possible, list down the forms here with the same issue so we can re-check it for you.
Thanks
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underwzcReplied on March 28, 2014 at 10:47 PM
I cleared the cache and it's still not working :(
Here is one of the forms that has no submission limit but still isn't working:
http://form.jotform.us/form/40586962616161
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Welvin Support Team LeadReplied on March 28, 2014 at 11:40 PM
I've manually fixed this to our end. You have extra 150 submissions limit per month per approved getMore Request, but it seems that the system doesn't add this to your account and only the default which is 100 is counted.
I am also forwarding this thread to our developers for further investigation.
Thanks
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underwzcReplied on March 29, 2014 at 12:18 AM
Thanks a lot!!
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cettoxReplied on April 21, 2014 at 4:40 AM
Hi underwzc
Did you experience same problem on this month?
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underwzcReplied on April 21, 2014 at 3:51 PMNo I have not :) Thanks again for the help!
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fondovintageReplied on April 26, 2014 at 5:09 PM
Hi, my user is (fondovintage) Im having the exact same issue. I created a test form, because I saw many people having the same quota limit issues, and didnt pass the tests. It tells me
Form over quotaThis form has passed it's allocated quota
and cannot be used at the moment.[URL=http://imgur.com/kIsJ0hk][IMG]http://i.imgur.com/kIsJ0hk.png?1[/IMG][/URL]
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cettoxReplied on April 26, 2014 at 5:15 PM
Hi fondovintage,
On which account name you experienced the issue? When I checked your account, your submission limit was 100 which is normal for free users who did not participate on tasks via get more section of "my account" page.
Can you give more details on the problem you experience? Thanks.
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fondovintageReplied on April 26, 2014 at 5:29 PM
Hi, I found that even though I was editing the Form, and I saw my previous forms, I was not actually logged into the account.
I loged in, and embeded the link again, and it seems to be working fine.
Thank you