What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am not using Secue ssl submission although its showing form is being submitted through ssl submission

    Asked by WENSLAB on March 29, 2014 at 09:03 AM

    I am not using Secue ssl submission although its showing form is being submitted through ssl submission. Even i got a mail stating that my account has exceeded the limit and it will be disabled from Monday. I am not using secure ssl submission anymore. I stopped using at 9. I want customer supprt to check my account and help me to deal with this. I want a solution soon.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 30, 2014 at 04:41 AM

    Hello WENSLAB,

    It seems that you have opened multiple thread for same issue.

    I have already responded to you on the following thread: http://www.jotform.com/answers/354959-I-am-not-using-SSL-anymore-but-still-my-SSL-counter-is-increasing-#1

    Thank you!