What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    how do I change payment

    Asked by omacworld on March 29, 2014 at 03:42 PM
    change payment
  • Profile Image
    JotForm Support

    Answered by BDAVID on March 29, 2014 at 08:58 PM

    Hi, if you are  referring to changing payment option/method of your subscription,  please follow this simple steps.

    1. Find you Plimus username in the email that was sent to you when you first paid your subscription

    2. If you don't remember your password, you can reset your Plimus password by entering your email address and your Plimus username via this page

    3. Login to Plimus via this page

    4. Go to My Account then click "Change" on the payment method column (far right side) of your active JotForm subscription

    5. Save changes

    Let us know if  you need further assistance.