We are having trouble uploading our forms quickly. It seems to work and then we have trouble. Its intermittent. Our only option is to print form to up

  • southbendchildrensdentistry
    Asked on November 29, 2021 at 8:32 AM
  • Lorenz JotForm Support
    Replied on November 29, 2021 at 8:46 AM

    Hi there,

    I can't seem to fully understand what the issue is, can you please provide us with more details?

    Kindly please share also the form you're having issues with.

    We will wait for your response.

  • southbendchildrensdentistry
    Replied on November 29, 2021 at 10:26 AM

    We are unable to download more than one form after the other. We are able to do one and then any after that just say preparing but never download. It's happening with all of our forms. Please respond



  • Christian JotForm Support
    Replied on November 29, 2021 at 11:03 AM

    Hi there,

    We are unable to download more than one form after the other. 

    I am unsure what you meant by downloading a form, do you perhaps mean you're trying to download submissions or attachments? Please provide us with more details. Screenshot of the issue will be very helpful.

    Also, can we have the URL of the form that you are referring to?

    Related guides:

    We will wait for your response, thank you!

    Regards,



  • southbendchildrensdentistry
    Replied on November 29, 2021 at 11:10 AM

    In inbox for updates to health and demographics. Click on the 3 dots and start download. It downloads one but then after that it will not allow any more to download unless we restart our computers.

  • Menerva_B
    Replied on November 29, 2021 at 11:58 AM

    Hi,

    Apologies for the inconvenience.

    Please try to re-login to your Jotform account and then try to upload again. In case the issue persists, kindly share a screenshot here for us to see the issue from your perspective.

    Check this guide: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum/

    We will wait for your response.

    Regards,

    Menerva