-
karenreendersAsked on November 29, 2021 at 9:25 AM
Hello -
We closed our registration for a Christmas shopping event we are having on Saturday.
In the process of receiving submissions, we had 3 submissions that were not from our area and need to decline.
Right now I have them "starred" in my submissions. However, I would like to remove them, to get an accurate report.
If I remove them to either Archive or Trash, it changes the submission number for the remaining submissions. Is there a way to remove them without changing the submission numbers?
Please advise...thank you!
Blessings,
Karen -
John_LReplied on November 29, 2021 at 9:37 AM
Hello,
I see that you already know how to remove a submission but you can always check this link for guidance: https://www.jotform.com/help/377-how-to-delete-form-submission-data/
Additionally, it is not possible for the submission numbers to retain their original number after deleting or removing a submission.
If there's anything else, please let us know so we can help you right away.
Thanks!
-
Lorenz JotForm SupportReplied on November 29, 2021 at 9:44 AM
Hi there,
Unfortunately, that is not possible, the submission numbers are the actual count of the remaining submissions you have on your inbox/submission page, removing a submission will deduct it from the count.
Let us know if you need any further assistance.