not allowing me to log in

  • Lea Trueworthy
    Asked on November 29, 2021 at 11:56 AM

    Hi, I was working on one of my forms and it kicked me out randomly and won't let me log back in. I tried resetting my password which saved correctly but still won't let me sign in.


    I also want to change my plan to bronze plan but pay monthly, not for a full year.

  • Richie JotForm Support
    Replied on November 29, 2021 at 1:00 PM

    I have checked your account and it seems to be auto suspended by our phishing detector.

    Further checking your form fields and email content, I can't seem to find any fields that would have violated our terms of use.

    I have lifted the suspension in your account.

    Kindly try to login back and let us know how it goes.