I need my account fixed

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    jogordo.yogi
    Asked on November 29, 2021 at 01:14 PM

    I need to cancel the upgrade to bronx, and I need to un-suspend my account.

    my account email is "jogordo@mac.com" or jogordo_yogi@gmail.com. I have 5 active forms and my clients, nor I, have access to them currently.

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    Basil
    Answered on November 29, 2021 at 02:34 PM

    Hi,

    None of the emails that you provided is under a suspender account, the forms are under the email jogordo@mac.com.

    Your subscription was cancelled.

    Please allow 2 - 7 days for the refund to be processed.

    Please let us know if you require any further assistance.