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jogordo.yogiAsked on November 29, 2021 at 1:14 PM
I need to cancel the upgrade to bronx, and I need to un-suspend my account.
my account email is "jogordo@mac.com" or jogordo_yogi@gmail.com. I have 5 active forms and my clients, nor I, have access to them currently.
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Basil JotForm SupportReplied on November 29, 2021 at 2:34 PM
Hi,
None of the emails that you provided is under a suspender account, the forms are under the email jogordo@mac.com.
Your subscription was cancelled.
Please allow 2 - 7 days for the refund to be processed.
Please let us know if you require any further assistance.