What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Checklist widget troubles

    Asked by leimay on March 30, 2014 at 12:45 AM

    I have been trying to add a check list widget to one of my forms. Twice now it has gone buggy and erased all the information I have inputted.

    is anyone else having problems with the checklist widget?

    This is very frustrating.

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    JotForm Support

    Answered by Welvin on March 30, 2014 at 05:38 AM


    Is this while you are creating your form? If yes, when was the issue appear? Is it after you click Finish button from the widget wizard or Is it after you hit save button from the form builder? Any error you see that pop-ups causing the disappearance of the information?

    So far, my test works fine, using my non-support account on another computer.