- PerfilPINKAsked on March 30, 2014 at 01:07 AM
Hi, I followed the steps below and asked Godaddy if everything was correct, they told me that it was right.
I waited 48 hours and I did not see any changes in the domain. What shoud I do?FOLLOWED STEPS:
Step 1. To use your own domains in Jotform, add a DNS record:
Add a CNAME record which points to custom.jotform2.com with your subdomain. Here is what it will look like in the DNS:
customerForms.my-company-domain.com CNAME custom.jotform2.comStep 2: Change your form URLs from http://www.jotform.com/form/1234567890 to http://customerForms.my-company-domain.com/form/1234567890Here I got a video tutorial on how to add CNAME Record inside your website CPANEL from one of my colleagues and also a JotForm Support. (idarktech)Thank you,Gladys
- JotForm SupportWelvinAnswered on March 30, 2014 at 05:46 AM
It's working here: http://forms.perfilpink.com/. Did you manage to resolved this? Here's a screenshot to support the link:
Clear your browsers cache and try to access the link on another computer. Let us know if you still can't access the link.
- JotForm SupportWelvinAnswered on March 30, 2014 at 05:50 AM
Here's an example form that uses your custom domain: http://forms.perfilpink.com/form/31766147971867. Let us know if you can't see it or if it gives you an error.