Two payment methods appearing

  • Profile Image
    Ontario_digitalresources
    Asked on November 29, 2021 at 04:14 PM

    I have 2 PAYMENT METHODS appearing on my form, they look identical. I am not sure how to delete one.


    I AM ASKING AGAIN, BECAUSE THE SUGGESTION FROM THE INITAL THREAD, DID NOT SOLVE THE ISSUE. IF THERE IS ANOTHER WAY TO RESPOND, PLEASE LET ME KNOW.

  • Profile Image
    Sonnyfer
    Answered on November 30, 2021 at 12:30 AM

    Hi there - Apologies for the inconvenience.

    Could you please try deleting the product list and adding it again afterward? As you already have submissions, I suggest downloading them first.

    Guide: How-to-download-form-submissions-as-excel-csv-pdf/

    Let us know how it goes.