What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Delete old forms

    Asked by footmuffsandbibs on March 30, 2014 at 06:34 AM

    Hi, i dont want to delete any of my forms, i just want to delete some old messages in the forms, like free samples, there is 1690 forms and i want these deleted to free up some space,

     

    thanks Gary

    thanks Samples and
  • Profile Image

    Answered by Cesar on March 30, 2014 at 02:28 PM

    If you want to delete the forms, but do want to delete the submissions made to those forms. You can manage this through the submissions page.

    Here you can select individual or all submissions and remove them from our account. Please be very careful not to delete all the submissions of a form I those are not your intentions, as they will no longer be retrieveable:

    To delete a submission on a form, slected the Form and click on the Submission option on the Forms page.

    https://shots.jotform.com/cesar/screens/submissiondelete01.jpg

    Once on the Submissions Page, click on Delete on the top right corner to deleted the selected submission.

    https://shots.jotform.com/cesar/screens/submissiondelete02.jpg.png

    Or beleow the submission preview screen you can also click on the Delete all Submissions button to delete all the submissions of your form. Do make sure this is what you truly want before taking this step.

    https://shots.jotform.com/cesar/screens/submissiondelete03.jpg.png

     

     

    Do let us know if you need further assistance. Thank you.

  • Profile Image

    Answered by footmuffsandbibs on April 01, 2014 at 02:11 AM

    Hi, i have tried and can't find how to delete all messages, can't find the submission preview screen to delete ALL,

  • Profile Image

    Answered by gori-mathew on April 01, 2014 at 06:09 AM

    Hi,

    I can see that you have several forms, unfortunately this can only be done per form. You will need to select one form at a time and then hit the submission button at the top(as shown in steps 1 and then two in the screenshot above) in order to have the delete option as shown in the screenshot below:

     

    https://shots.jotform.com/cesar/screens/submissiondelete03.jpg.png

    Please check out the steps  given above by my colleague Cesar.

    Thanks!