What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    jotform on the android

    Asked by sopkabouter on March 30, 2014 at 08:35 AM


    This week i had the Jotform on my phone. It worked ok untill i mad more forms. They did not synchronise with my phone en did not show. I installed again the app but now i cannot login. I claims that the username en password do not match. On the site it works perfect. What should i do to solve this problem?


    Hans Huiting

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    Answered by Cesar on March 30, 2014 at 03:05 PM

    Please make sure to clear all data that pertains to the JotForm app from your form. 

    Please review the following link for more details:

    StackOverflow - Whats-the-difference-between-clear-cache-clear-data-in-android-settings

    Do let us know if the issue perists after clearing the app's data. Thank you.