jotform on the android

  • Profile Image
    sopkabouter
    Asked on March 30, 2014 at 08:35 AM

    Hello,

    This week i had the Jotform on my phone. It worked ok untill i mad more forms. They did not synchronise with my phone en did not show. I installed again the app but now i cannot login. I claims that the username en password do not match. On the site it works perfect. What should i do to solve this problem?

    regards,

    Hans Huiting

  • Profile Image
    Cesar
    Answered on March 30, 2014 at 03:05 PM

    Please make sure to clear all data that pertains to the JotForm app from your form. 

    Please review the following link for more details:

    StackOverflow - Whats-the-difference-between-clear-cache-clear-data-in-android-settings

    Do let us know if the issue perists after clearing the app's data. Thank you.