What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Filling out form using Smart Phone

    Asked by thebirdiemachine on March 30, 2014 at 06:51 PM

    First, I wanted to say that your customer support rocks!

    My co-worker is trying to use her smartphone (iPhone) to fill in & submit a form in the field.  Using the web on her smartphone  is too slow.  She wants to be able to go to numerous locations, fill out the form and submit.

    Is there anyway  to do this?  Apparently the iPhone App does not support this function or am I missing something?

     

    Thank you.

    Page URL:
    http://www.jotform.com//?formID=33358828859170

    app fill and
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    JotForm Support

    Answered by TitusN on March 31, 2014 at 01:59 AM

    The Iphone App does not support filling out the form - its supports managing form responses and submissions.

    With the widgets you have on your form - It is understandable that it would not load or submit as fast as it would on a computer - quite possibly due to the multiple uploads.

    We would like to assist in creating a good solution for you, how about splitting the form into multiple forms for each section? - Say Location and Signs - Hours and Rules - Amenities - Misc -  Would this somehow affect your workflow?

    The forms can be linked to each other such that when one section is completed - It loads up the next form.

    Would you consider this - please let us know.  

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    Answered by thebirdiemachine on March 31, 2014 at 03:28 PM

    Hi TitusN,

    Thank you I think that is a great idea!  Can you teach/show me how to do this?

    I have one question on the form - down near the bottom I have several places to upload files - how is this different than the widget to upload pictures?  The intent is to upload pictures so I don'tknow if I need to change that.

    I look forward to hearing from you!

    Thenk you!

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    JotForm Support

    Answered by TitusN on March 31, 2014 at 03:52 PM

    About your question -One widget fires up your phone camera while the othe one does not - Its just about convinience - and in some situations - it either option can work for the best.

    I can walk you through the process of creating multiple forms for each section - so please do the following first:

    1. Split your form into logical sections/categories what work for you

    2. For each section, create a different form

    3. Respond with the links to each of the forms, and the sequence you would like them to be filled in

    4. On each form - indicate values that should be the same across board - like reference numbers, location, field agent filling the form etc - we will use the prepopulation feature to pre-fill these fields as each form is being filled and submitted per logical sections

    The upside to this feature is that it will break down the form filling session into manageable parts, downside? You will have multiple form submissions per session - but ultimately can be tracked and linked together using our numerous features and apps.

    In any case, if you want to proceed, we can walk you through the process of linking one form to the other if #1-#4 are completed.

    Looking forward to your response.

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    Answered by thebirdiemachine on March 31, 2014 at 06:37 PM

    I am working on the steps that you gave me.  I have a question on #4.  If we are going to use submitter and park name that need to be the same across the board does that mean that I have to put these fields in each form for you?

    Thank you

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    JotForm Support

    Answered by jonathan on March 31, 2014 at 07:37 PM

    Hi,

    If we are going to use submitter and park name that need to be the same across the board does that mean that I have to put these fields in each form for you?

    Yes. Add the fields to each form. It needs to be in the form so that it can be used.

    Inform us if you have further question.

    Thanks.

  • Profile Image

    Answered by thebirdiemachine on April 03, 2014 at 02:23 PM

    Hi,

    I have everything in the order that I want and in sections.  Can you tell me the easy/right way to go about making each section separate form?

     

    Thank you

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    JotForm Support

    Answered by KadeJM on April 03, 2014 at 04:35 PM

    My colleague's idea behind this was pretty much to reduce the load times while saving the data to prevent problems though it may seem a bit tedious. Anyhow though, Probably the easiest way to continue with this would be to clone the form 4 or 5 times and label them into parts 1-4 (or 5)  making each part that you organized into sections it's own form.

    After that you would need to remove the rest any unnecessary parts of each section after doing so. All of the forms would then be chained together via url redirection in your thank you page to send the user to the next form after submission.

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    Answered by thebirdiemachine on April 03, 2014 at 05:46 PM

    Hello TitusN, JotForm Support!

    Below are the links for the forms and the order per your instructions.  The values that should be the same from form to form are Dog Park Name & Date (but that needs to be inputted in the #1 form right?)

    1. http://www.jotform.com//?formID=40926070179153

    2. http://www.jotform.com//?formID=40926227426152

    3. http://www.jotform.com//?formID=40926493711154

    4. http://www.jotform.com//?formID=40926528412151

    5. http://www.jotform.com//?formID=40926200111134

    6. http://www.jotform.com//?formID=40926105216144

    7. http://www.jotform.com//?formID=40926729963165

    8. http://www.jotform.com//?formID=40926095334153

    Now what?

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    JotForm Support

    Answered by jonathan on April 03, 2014 at 09:57 PM

    Hi,

    Please test submit this form 

    1. http://form.jotform.me/form/40928130648456?

    When you submit this form, it will chained to the next form with Dog Name and Date as common value for all of the forms. 

    For this test purpose only, I linked the forms up to the 3rd form only.

    Please tell us if this will work on your requirement.

    Thanks.

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    Answered by thebirdiemachine on April 04, 2014 at 02:39 PM

    This works great!  

    One question - if I change something in one of the forms at a later day (and not one of the fields that has to be the same from form to form) will it break the chain?  I am wondering because I did make a change to the #1 form (got rid of the mapping and adding two fields.

    Everythign is all set to go now!

    Thanks & let me know when this is all wired up.  You guys are the best!  I can't wait until we have enough volume to become a paying customer!

    I will be spreading to word how great your product & support is!

    Thanks,

    Stacey

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    JotForm Support

    Answered by KadeJM on April 04, 2014 at 04:15 PM

    To answer your question...

    If you make a change to the form itself such as changing a field, updating a field, or adding some other element to it there is no need to worry about this breaking the form chain in any way. 

    The only time you would need to worry is if you are changing out the redirect url or the form itself for another form and then you would need to match it in wherever and re-link it in between the forms depending on where you happen to place it.

    Lastly, Thank You for your kind comments about us. We look forward to having you as a subscriber. 

  • Profile Image

    Answered by thebirdiemachine on April 07, 2014 at 07:53 AM

    Hi, We are ready to go with this - can we get these forms linked up??

     

    Thank you!

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    JotForm Support

    Answered by EltonCris on April 07, 2014 at 10:15 AM

    @thebirdiemachine

    Here's a guide. You can do the same for the rest of the form.

    1. Copy the field tags on your 1st form. These tags must be from the fields you want to pass to the 2nd form.

    To get field tags, right click the field in the form builder, select "Show Properties" and then copy the field tag (the one wrapped with curly braces) under field details. See screenshot below.

    2. Use this app to prepopulate data on your 2nd form: http://prepopulate.jotform.io/. Just browse your 2nd form, fill in sample values and generate the URL. Copy the URL and paste it to notepad. Replace the sample values you filled in to that form with the field tags you copied from the first step.

    Example:

    https://www.jotform.com/form/1234567890123?name1={name}&email21={email}

    3. Finally, set the modified URL as your 1st form custom thank you URL.

     

    Test your form afterwards. It should pass the field value from your first form to your 2nd form.

    ------------

    You can also try this old method without using prepopulate app. https://www.jotform.com/answers/234321-In-the-above-example-how-do-I-pass-it-the-value-of-the-field-instead-of#234352

    If you need further assistance, feel free to let us know here. Regards!