Submissions not showing in Kiosk mode

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    Lindsay Saewitz
    Asked on November 30, 2021 at 07:50 AM

    Hi,
    We're using kiosk mode at an event, and several people have submitted the form. However, now I am looking on my computer and I'm only seeing my test submissions and no others. Please advise.



    This is a re-post of a comment on How to Use Kiosk Mode in Jotform Mobile Forms

  • Profile Image
    Nina
    Answered on November 30, 2021 at 08:12 AM

    Hi Lindsay,

    Thank you for contacting Jotform Support and we apologize for the inconvenience this may have caused you.

    Please allow me some time to check your form and I will get back to you as soon as I have some information.

    Thanks!

    Nina

  • Profile Image
    Nina
    Answered on November 30, 2021 at 08:31 AM

    Thank you for waiting.

    Can you please make sure that you sync the data?

    1638278872_61a626d84bc01_

    If that doesn't work, try first re-installing the Mobile Forms app on your device, after re-installation, test again using the form in Kiosk mode.

    Let us know how that goes.

    Best,

    Nina

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    dandydental
    Answered on November 30, 2021 at 10:00 AM
    Thank you!
    Lindsay

    *Lindsay Saewitz*
    Field Marketing
    847-987-3470 (cell)
    lindsay@meetdandy.com

    ...
  • Profile Image
    dandydental
    Answered on November 30, 2021 at 10:00 AM
    awesome thank you!
    Lindsay

    *Lindsay Saewitz*
    Field Marketing
    847-987-3470 (cell)
    lindsay@meetdandy.com

    ...