How can I remove the captcha requirement on our forms?

We need to remove the captcha requirement from our forms because we use them for internal purposes and it is adding so much unnecessary time and resources to do the captcha requirements for every form.

Hello, 

You can try removing the reCaptcha element from your form in the Form Builder. To do this, you can just click on the reCaptcha element and click the trash icon to delete the field. 

If the issue persists, you should kindly let us know and provide the URL to the form for us to investigate this issue further and find a way to help you remove the captcha verification. 

We look forward to your response on this.

The Captcha isn't on any of our forms. As you can see in the screenshots, when we try and complete the form, it asks for the Captcha. However, the Captcha element isn't anywhere within our form.

Hi,

We apologize for the inconvenience.
I have forwarded your request to our reviewers to remove the captcha on your account.
You will be notified here once we have further information.

Thank You.

Hi,

Your account has been white listed and the captcha should now be disabled.

Please test a submission and let us know how it goes.

Hi jotform_somfarmacia,

To avoid confusion, I have moved your inquiry to another ticket. Please refer to the link provided below.

https://www.jotform.com/answers/3620198-disable-captcha-on-our-account

Thank You